Terms and Conditions

Last Updated: 12 February 2026

1. Agreement to Terms

By accessing and using the Coop Habitats website (www.coophabitats.com) and purchasing our products, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all visitors, users, and customers of our website.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically.

3. Use of Our Website

3.1 Eligibility

You must be at least 18 years old to make a purchase on our website. By using our website, you represent that you are of legal age to form a binding contract.

3.2 Account Security

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

3.3 Prohibited Uses

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Copy, reproduce, or distribute our content without permission
  • Use automated systems (bots, scrapers) to access our website
  • Impersonate any person or entity
  • Submit false or misleading information

4. Product Information

4.1 Product Descriptions

We strive to provide accurate product descriptions, specifications, and images. However:

  • Colors may vary slightly due to screen settings
  • Dimensions are approximate
  • We reserve the right to correct errors in product information

4.2 Product Availability

All products are subject to availability. We reserve the right to:

  • Discontinue products at any time
  • Limit quantities purchased per customer
  • Refuse orders at our discretion

4.3 Pricing

  • All prices are in US Dollars (USD)
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors
  • If a pricing error occurs, we will contact you before processing your order

5. Orders and Payment

5.1 Order Acceptance

Your order is an offer to purchase. We reserve the right to accept or reject any order for any reason, including:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Credit card authorization issues

You will receive an order confirmation email, but this does not constitute order acceptance. Acceptance occurs when we ship your order.

5.2 Payment

We accept the following payment methods:

  • Credit cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Other payment methods as displayed at checkout

By providing payment information, you:

  • Authorize us to charge the total amount to your payment method
  • Confirm that you are authorized to use the payment method
  • Agree to pay all applicable charges including taxes and shipping

5.3 Payment Security

Payment processing is handled by secure third-party payment processors. We do not store your full credit card information on our servers.

6. Shipping and Delivery

6.1 Shipping

Please refer to our Shipping Policy for detailed information about:

  • Delivery times (3-14 business days, up to 28 days in rare cases)
  • Shipping costs
  • International shipping
  • Free shipping on orders over $100 in the USA

6.2 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

6.3 Delivery Issues

You are responsible for:

  • Providing a correct shipping address
  • Being available to receive the package
  • Inspecting the package upon delivery

If your package is lost or damaged during shipping, please contact us immediately.

7. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information about:

  • 28-day return window
  • Return eligibility requirements
  • Refund processing (within 14 business days after receiving return)
  • Damaged or defective items

8. Product Warranty

8.1 Limited Warranty

The Shelter Pro Chicken Coop comes with a 2-year limited warranty covering defects in materials and workmanship under normal use.

The warranty covers:

  • Manufacturing defects
  • Material failures under normal use

The warranty does not cover:

  • Damage from misuse, abuse, or improper assembly
  • Normal wear and tear
  • Damage from extreme weather events (hurricanes, tornadoes)
  • Damage from accidents or negligence
  • Modifications or alterations to the product
  • Damage from improper maintenance

8.2 Warranty Claims

To make a warranty claim:

  1. Contact us at hello@coophabitats.com
  2. Provide proof of purchase and photos of the defect
  3. We will determine if the issue is covered
  4. We will provide replacement parts or a replacement product if covered

8.3 Disclaimer

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

9.1 We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website.

9.2 Our total liability for any claim related to our products or services shall not exceed the amount you paid for the product.

9.3 We are not liable for:

  • Delays or failures in delivery caused by shipping carriers
  • Damage to property or injury caused by misuse of our products
  • Loss of profits or business opportunities
  • Data loss or security breaches beyond our control

9.4 Some jurisdictions do not allow limitations on implied warranties or exclusions of liability, so the above limitations may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Coop Habitats, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our website or products
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to our website

11. Intellectual Property

11.1 Our Content

All content on our website, including:

  • Text, graphics, logos, images
  • Product descriptions and photos
  • Website design and layout
  • Trademarks and branding

is owned by Coop Habitats or our licensors and is protected by copyright, trademark, and other intellectual property laws.

11.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use our website for personal, non-commercial purposes
  • View and print content for personal use only

You may not:

  • Reproduce, distribute, or modify our content without permission
  • Use our content for commercial purposes
  • Remove copyright or trademark notices

11.3 User Content

If you submit reviews, photos, or other content to our website:

  • You grant us a worldwide, royalty-free license to use, display, and distribute your content
  • You represent that you own the rights to the content
  • You agree that your content does not violate any third-party rights

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

By using our website, you consent to our Privacy Policy.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • The content or practices of third-party websites
  • Any transactions you conduct with third parties

Your interactions with third-party websites are governed by their terms and policies.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of [Your State], United States, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising from these Terms or your use of our website shall be resolved in the courts of [Your State/County], and you consent to the jurisdiction of these courts.

14.3 Informal Resolution

Before filing a legal claim, you agree to first contact us at hello@coophabitats.com to attempt to resolve the dispute informally.

14.4 Arbitration (Optional)

If we cannot resolve a dispute informally, either party may elect to resolve the dispute through binding arbitration rather than court proceedings.

14.5 Class Action Waiver

You agree to resolve disputes on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration.

15. Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including:

  • Natural disasters (hurricanes, earthquakes, floods)
  • War, terrorism, civil unrest
  • Government actions or regulations
  • Labor strikes or disputes
  • Pandemics or public health emergencies
  • Supplier failures or shortages
  • Internet or technology failures

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return Policy, constitute the entire agreement between you and Coop Habitats regarding your use of our website and purchase of our products.

18. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

19. Contact Information

If you have questions about these Terms and Conditions, please contact us at hello@coophabitats.com

20. Acceptance

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.